• Professional Installation by Trained Technicians: Your motorized curtain track is installed by experienced professionals using the correct tools and installation methods for a secure, reliable, and long-lasting setup.
• Accurate Track Alignment: We ensure the curtain track is perfectly aligned and securely mounted for smooth and silent curtain movement.
• Motor Installation & Functional Testing: The curtain motor is professionally installed, connected, and thoroughly tested to ensure smooth opening and closing operation.
• App Setup & Smart Configuration: For Wi-Fi enabled curtain motors, our technician will assist with mobile app pairing, Wi-Fi configuration, and basic smart home setup where applicable.
• Product Demonstration: After installation, we provide a complete demonstration of the product, including manual operation, app control, remote functions, and basic troubleshooting tips.
• Clean & Professional Workmanship: Our technicians follow clean installation practices and leave the installation area neat after completing the service.
• Dedicated Customer Support: If you have any questions after installation, our customer support team is available to assist you with product usage and basic guidance.
• Save More on Multiple Installations: Receive up to 20% OFF on installation charges when two or more motorized curtain tracks are installed at the same location during a single technician visit.

Frequently Asked Questions (FAQs)

1. What does the Motorized Curtain Track Installation Service include?

Our installation service includes professional installation of one motorized curtain track, secure mounting, track alignment, motor installation, functional testing, basic product demonstration, and app setup (where applicable).

2. Is the installation charge applicable per curtain track?

Yes. The installation service is charged per motorized curtain track. If you have multiple curtain tracks, please add the corresponding installation quantity to your cart.

3. Can I get a discount on multiple installations?

Yes. Receive up to 20% OFF on installation charges when two or more motorized curtain tracks are installed at the same location during a single technician visit.

4. What happens after I place my installation order?

Once your order is confirmed, our customer support team will contact you to schedule an installation appointment based on your preferred date and technician availability.

5. Does the installation include app setup and demonstration?

Yes. For compatible Wi-Fi enabled curtain motors, our technician will assist with app pairing, Wi-Fi configuration, and provide a basic demonstration of the product's operation.

6. What is not included in the installation service?

The standard installation service does not include civil work, electrical wiring, false ceiling modifications, carpentry, curtain stitching, scaffolding, custom fabrication, or any additional accessories required during installation.

7. Is installation available across India?

Yes. Leccy & Genesis provides installation services across most major cities in India, subject to technician availability in your location.

8. How long does the installation take?

Installation typically takes 30–60 minutes per motorized curtain track. The actual time may vary depending on site conditions and the complexity of the installation.

9. Do I need to prepare anything before the technician arrives?

Yes. Please ensure the installation area is accessible, the motorized curtain track and accessories are available, and a nearby power source is ready if required for your curtain motor.

10. Why should I choose Leccy & Genesis Professional Installation?

Our trained technicians ensure your motorized curtain track is professionally installed, accurately aligned, thoroughly tested, and ready to use. We also provide product guidance and dedicated customer support for a hassle-free experience.